AviNet
FAQs
How does AviNet differ from SkyDemon or Facebook?
Apps like SkyDemon are great for pre-flight planning and in-flight tracking, but there features are mostly limited to those functions. AviNet complements these tools by letting you explore flights and pilots in your area, connect with others, and share your adventures after landing. AviNet enhances what you already do by enabling you to share flight details, photos, and stats to Facebook and Instagram with ease.
Is the app available for both iOS and Android?
Yes, we've released it for iOS and Android. Use the App Store and Google Play Store badges below to get the app! If it's not available in your country then let us know and we can sort that out.
How frequently will the app be updated with new features?
We are always working to improve the app, and aim to release features and fixes to you as fast as possible. Depending on the speed of the app store reviews, we usually release weekly. Head over to our Release Notes to see notes from our latest releases.
Is the app free to download and use?
Currently, yes. We've just started out and we're using the start of our journey to find out
how we can best bring value to you! We recognise using a newly built app can be a bit
hazardous at times and wanted to show our appreciation of you staying on board. As an "Early
Adopter", we would love to hear from you. Your feedback is the most important thing to us at
the moment, and we would love to use it to help bring value to more people like you. See our
Pricing page for more details on our plan going forward.
You can also support us by heading over to our Partners and using
our affiliate links to make any purchases.
Can I track my flights in the app?
We realised there were already a lot of tracking apps out there, and so decided not to
reinvent the wheel. Instead, to post a flight on AviNet, you are able to send a flight log
directly from your tracking application via email to upload@avinet.app. Alternatively, you can upload a .gpx, .kml, .igc, or .onflight file. These are industry
standard file formats and can be exported from most tracking applications such as
SkyDemon
and
ForeFlight. You can also use a data
logger such as
OnFlight Hub from Bolder Flight Systems.
If you would like to track your flights in AviNet, or the tracking app you use
exports a different format, we would love to hear from you by submitting feedback in the app
or sending us an email at support@avinet.app.
How can I contact customer support, provide feedback, or report issues?
For customer support, please send us an email at support@avinet.app and we'll try our best to respond
in a timely manner.
For feedback, bug reports, feature suggestions and anything
else, please use the in-app feedback feature. This allows us to keep track of the nature and
number of messages we are receiving, and make sure we are addressing the top ideas and issues
as quickly as possible!
Is there a web version of the app available?
For the moment, we are not building a fully featured web version of the app. We felt our
features were best delivered when on the move, and used in conjunction with whatever you are
using to track your flights.
If you'd like to upload a flight from your PC or
desktop computer, you can head over to
https://www.upload.avinet.app
to do so. Simply log into your account and upload the file.
If a more fully
featured web version is something you would like to see, please get in touch with us in-app
using the feedback feature, or sending us an email at support@avinet.app.
How can I delete my account and data?
If you navigate to the settings page of your profile, you will find a "Delete Account" button.
This will permanently wipe all your data from our systems. Alternatively, feel free to get in
touch with us at support@avinet.app or submit the Account Deletion form and we will gladly handle
it for you.
If you are looking to delete your account, we would especially
appreciate your feedback so that we know what we could have done better for you.